A service should only be deleted if it was created in error.

1. Log in to ClientTrack under the HMIS: Programs workgroup.

2. Navigate to your Home Workspace, click My ClientTrack and then select My Services from the menu.

You will be taken to the My Services page where you can filter by Client ID, Service, and Service Date. By default, search results will be limited to services recorded today.

3. Enter the information needed to find the service you are needing to delete. Click Search

After clicking Search, you’ll see a list of services that match your search criteria. Each record displays Enrollment Program and Enrollment date associated with the service, Client ID, Service, and Service Date.

4. To delete a service record, click the “x” to the left of the service record.

5. You’ll then see a pop-up asking you “Delete Service Record?”. Click “Yes” to confirm.