Introduction
CAS has been set up in HMIS to provide notifications to
- CAS Admins – users at the lead agency (MDHA)
- Case Managers – users with clients assigned to their caseload in HMIS
- CAS Contact for each housing provider – one user determined by each agency
- Prioritizing Agency Users – users with access to the Dallas and Collin Counties CAS organization in HMIS
Please review following information about each notification, how it is triggered, and what actions are taken by the system or are required by the person receiving the notification
Managing Notifications
Notifications in ClientTrack display in several ways. There is no standard or best practice for managing these notifications. You may choose to manage the notifications and alerts in any way that allows you to get the information needed to take the actions required.
Pop-up Window
You can Snooze or Dismiss individual notifications by hovering over them (shown above). Snoozing the notifications will allow them to pop up again in several minutes. Dismissing notifications marks them as acknowledged and no longer displays them in the pop-up. You also have the option to Dismiss All at the top of the pop-up.
Notification Bell
You will see a red circle with a number inside next to the bell when you have new notifications. Click the bell to view the notifications.
Clicking on the notification allows you to edit the details and alerts for that notification.
Calendar View
Click Open Calendar to see the notifications in a calendar view. The notification will display on the date you received the notification.
Viewing All Notifications
You can view previous notifications that you have dismissed, acknowledged, or otherwise marked as completed. Click View Notifications to see them all and filter to by action you’ve taken on them so far.
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