Docs Category: Frequent Questions

Are SNAP benefits considered “income” for HMIS assessment?

No. SNAP benefits are considered “non-cash benefits” and should be entered in the Non-Cash Benefits section of the financial assessment page titled “Income & Non-Cash Benefits”.

For more information on  Data Element 4.03 Non-Cash Benefits please see the HMIS Data Standards Manual

Does Parkland health coverage count as health insurance in an HMIS assessment?

No. Parkland health coverage is not true “insurance” and should not be listed as health insurance in any HMIS assessment (entry, update, annual, or exit).

For more information on Data Element 4.04 Health Insurance see the HMIS Data Standards Manual

If an enrollment is deleted, are the services tied to that enrollment also deleted?

No. In testing, we have found that services tied to an enrollment stayed on the client’s record even after an enrollment has been deleted.

If you delete and enrollment and also need services need to be deleted, please list the services that need to be deleted in the Spiceworks ticket requesting the deletion of the enrollment.

If you delete an enrollment and find that services have also been deleted, please submit a Spiceworks ticket to inform the HMIS Team of the error.

When should I re-enroll a client versus creating a new enrollment?

Clients should only be re-enrolled when the exit was done in error within the past 90 days.

Clients should have a new enrollment if they indeed left the program (for any length of time) and were readmitted. This allows each stay to be reflected accurately in the system.