Today, we are saying goodbye to our Vice President of Operations, Diana Romagnoli, as she assumes the role of President and CEO of MDHA’s Continuum of Care (CoC) member organization, the Turtle Creek Recovery Center.
Diana first came to MDHA at the end of April 2018, and served as our Interim Chief Operating Officer, leading MDHA during its interregnum period, as the board searched for a President and CEO. She is a PMP certified Project Manager and holds an MBA from SMU Cox School of Business. Prior to coming to MDHA, Diana spent 15 years working with health care organizations to improve and enhance their processes by implementing new computer systems.
Through November 2018, Diana was responsible for day to day business operations and administration, providing financial input and leadership on decision-making issues that affect the organization, providing oversight and management of the Continuum of Care Planning, the Continuum of Care Assembly and its various committees, the Homeless Management Information System (HMIS) system and the Coordinated Assessment System.
Karen Hughes, our Board Chair, remembers that time well. “I assumed the role… at the same time we were searching for a new President and CEO…” Karen says, “I could not have had a better partner by my side than Diana. It was a great relief to me to know that Diana was holding the reins of the day to day operations, while moving us forward on some very important projects…”
Carl Falconer, who became President and CEO of MDHA in November 2018, asked Diana to assume the role of Vice President of Operations, and to continue to be responsible for day to day business operations and administration, financial management, and the HMIS system.
Through today, her most visible accomplishment has been in tirelessly working with internal and external teams to bring the best HMIS software solution to MDHA’s Continuum of Care. Behind the scenes, she has thoroughly reworked the internal operations and staff support of MDHA, into a well-oiled machine. “We have a solid team in place committed to ongoing improvement,” Diana says, “With these players on the field, I am confident that the Dallas homeless response system can make homelessness rare, brief and nonrecurring.”
Carl agrees and emphasizes how integral Diana has been to MDHA’s success, as a bridge from one leadership team to another. “I could not have made the transition as smoothly or successfully without Diana’s help,” he says, “She has been a steady and guiding hand, and we will miss her greatly.”
Karen speaks for us all, board and staff, when she says, “Thank you, Diana, for what you accomplished at MDHA, and all the best, as you begin a new journey with a great organization, the Turtle Creek Recovery Center.”
